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WD:
¡i¦b WD ºô¯¸¥Ó½Ð RMA¡j

WD µwºÐ¥Ó½Ð RMA ¬yµ{¡G

1. ³s¨ì WD ºô¯¸: http://www.wdc.com


2. ·Æ¹«²¾°Ê¨ì "Support" ¿ï¶µ, ¥X²{¤U©Ô¦¡¿ï³æ, ÂI¿ï "Warranty & Service" ³sµ².




3. ÂI¿ï End User °Ï°ìªº "Go to end users" ³sµ².



4. ÂI¿ï Warranty Online Services ªº "Product Warranty Check" ³sµ².


5. ©ó Country ªº¤U©Ô¦¡¿ï³æ¿ï¾Ü "Taiwan" (¨ä¥L°ê®a½Ð¦Û¦æÂI¿ï©Ò¦b¦a, À³¸Ó¬O§PÂ_µwºÐ³c°â³B),

¦A©ó Serial Numbers ¿é¤JµwºÐªº§Ç¸¹.

(µwºÐ§Ç¸¹½ÐÆ[¬ÝµwºÐ¼ÐÅÒ¤Wªº S/N ³B, ©ÎªÌ¥Î°»´ú³nÅéŪ¨úµwºÐ¶´Åé, ¤]·|¥X²{µwºÐ§Ç¸¹), µM«á«ö¤U Continue.




6. ¥X²{µwºÐªº¬ÛÃö¸ê®Æ, ¦³ Serial No (§Ç¸¹), Model No («¬¸¹), Status («O©Tª¬ºA), Exp Date («O©T´Á­­)

¦pªG Status ¥X²{ In Limited Warranty, ´N¥NªíµwºÐÁÙ¦b WD ­ì¼t«O©T´Á­­¤º,

¤Ï¤§ Saatus ¥X²{ Out of Limited Warranty, ´N¥NªíµwºÐ¤w¸g¶W¹L WD ­ì¼t«O©T´Á­­¤F

©ó "Please enter the reason for replacing the drive(s) (30 chars max)" ³o­ÓÄæ¦ì¿é¤J¬G»Ù­ì¦]

(°Ñ¦Ò§Oªººô¯¸¼gªº, Ãa­y´N¶ñ bad sector, ¦³²§±`Án­µ´N¶ñ unknown noise), ¦A«ö Create RMA §Y¥i¥Ó½Ð RMA.


7. ÂI¿ï "Standard Replacement".



8. Phone Äæ¦ì¿é¤J¹q¸Ü¸¹½X (¥u¯à¿é¤J¼Æ¦r), Last Name ¿é¤J§Aªº­^¤å©m.



9. ¿é¤J°ò¥»¸ê®Æ., ½Ð¥H­^¤å¿é¤J (­º¦W, ¦a§}, «°¥«, ¶l»¼°Ï¸¹, E-mail), ÂI¿ï "Continue".



10. ¦A¨Ó·|Åã¥Ü½T»{µe­±, ¥ªÃ䬰­n¥Ó½Ð RMA ªºµwºÐ§Ç¸¹©M«¬¸¹, ¥kÃä¬O¦Û¤vªº¶l±H¦a§},

¦p¶l±H¦a§}­n§ó§ï, ½ÐÂI¿ï¥k¤Uªº update ¥h§ó¥¿, ¦pµL§ó¥¿½ÐÂI¿ï "Create RMA".



11. ³Ì«á·|Åã¥Ü¤@­Óºô­¶, RMA #xxxxxxxx has been created ³Bªº #xxxxxxxx «h¬°¥Ó½Ð¤§ RMA ¸¹½X,

«Øij±N¸Óºô­¶¥t¦s¦ÜµwºÐ¤¤, ÀH®É¥i¥H¬d? ¥t¥~¤§«e©Ò¿é¤Jªº e-mail ¤]·|¦¬¨ì¥Ñ WD ±H¨Óªº RMA ³qª¾«H,

¸Ì­±¤]·|¦³¬ÛÃö¸ê°T, ª`·N¥Ó½Ð§¹ RMA ¤§«á, ½Ð¦b¤@­Ó¤ë¤º±NµwºÐ±H°e¦Ü¦ì©ó·s¥[©YªºWD ªA°È¤¤¤ß,

¦]¬° RMA ¦³¤@­Ó¤ëªº¦³®Ä´Á (±q¥Ó½Ð¤é¶}©lºâ¤@­Ó¤ë), ¹L¤F¤§«á´N¥²¶·­«·s¥Ó½Ð¤@¦¸ RMA.



12. ¦A¨ÓµwºÐ¥]¸Ë¤§«e, ½Ð¥ýªþ¤Wñ¸p¤å¥ó, ¸Óñ¸p¤å¥ó­n¤@¨Ö©MµwºÐ±H¦^WD, ©Ò¥H¸Ó¼gªº¦a¤è³£­n¼g, ¦p¤U¹Ï:

ÂI§Ú¤U¸üñ¸p¤å¥óÀÉ, ñ¤W¦Û¤vªº­^¤å¦W¥H¤Î¤é´Á.



13. ±Nñ¸p¤å¥ó©MµwºÐ¥Î²°¤l¸Ë¦b¤@°_, ¨Ã§¹¾ã«Ê¦n, ¨Ã©ó¥~²°¥|°¼¶K¤W°¼±ø, ¥¿­±¶K¤W¶l±H¦a§}, ¦p¤U¹Ï:

ÂI§Ú¤U¸ü¥~¥]¸Ë°¼±ø
(ªøÃä¶KªøÃä, µuÃä¶KµuÃä, ¥|Ãä³£­n¶K, ¤é´Á½Ð¶ñ¤W¥Ó½Ðªº¤é´Á, RMA ¸¹½X½Ð´«¦¨¦Û¤vªºRMA ¸¹½X)

ÂI§Ú¤U¸ü°e­×¦a§}®æ¦¡
(¥ª¤W¨¤ªº¦a§}½Ð´«¦¨¦Û¤vªº­^¤å©m¦W, ¦a§}©M¹q¸Ü, ¥ª¤U¨¤ªº RMA ¸¹½X´«¦¨¦Û¤vªº RMA ¸¹½X,
¨ì´Á¤é´«¦¨¦Û¤vªº¨ì´Á¤é, ¦C¦L¥X¨Ó¶K¦b¥¿­±)


³o¼Ë´N§¹¦¨¤F±H°e¤§«eªº°Ê§@, ¦A¨Ó½Ð¤j·§·Ç³Æ­Ó 300 ¤¸

(¹w¨¾¶W­«, §Ú±Hªº®É­Ô¥Î¶l§½ªº¯èªÅ¥]»q±H, ªá¤F 275 ¤¸)

±a¨ì¶l§½, ¸òÂd¥x¯Á¨ú "°ê»Ú¥]»q¤­Áp³æ", µM«á±N¤@¨Ç¸ê®Æ¶ñ¼g¦b¤­Áp³æ¤W (½Ð¤j¤O¶ñ¼g)

¦]¬°¤âÃä¨S¦³¤­Áp³æ, ¤j·§´£¤@¤U»Ý­n¶ñ¼gªºÄæ¦ì:


Äæ¦ì 1: FROM ±H¥ó¤H©m¦W¤Î¦a§}, ¶l»¼°Ï¸¹, ¹q¸Ü

½Ð¶ñ¼g¦Û¤vªº­^¤å©m¦W¤Î¦a§}, ¶l»¼°Ï¸¹, ¹q¸Ü¸¹½X


Äæ¦ì 2: TO ¦¬¥ó¤H©m¦W¤Î¦a§}, °ê¦W

½Ð¶ñ¼g WD ¤½¥qªº¦a§}:

Flextronics Manufacturing (Singapore) Pte Ltd
(Global Service) o/b Western Digital Corporation
750B Chai Chee Road #01-01
TechnoPark @ Chai Chee#469002 Singapore

(PS: ­ì¦a§} Solectron Technology Singapore Pte Ltd.
(Global service)o/b Western Digital Corporation
750B Chai Chee Road #01-01
TechnoPark @ Chai Chee#469002 Singapore ½Ð§ï¥Î¤W­±ÂŦâ¼Ð°Oªº¦a§},
¦p¤£½T©w­n¨Ï¥Î­þ­Ó¦a§}, ½Ð¨Ì·Ó RMA ¥Ó½Ð¥X¨Óªº¸ê®Æ¬°¥D)

°ê¦W½Ð¶ñ¼g Singapore


Äæ¦ì 3: ¤Ä¿ï¯èªÅ AIR MAIL ³B


Äæ¦ì 4: ¤º¸Ëª««~½Ð¶ñ¼g Hard Disk (½Ð¼g­^¤å)


Äæ¦ì 5: ¼Æ¶q½Ð¶ñ¹ê»Ú±H°e¼Æ¶q (1 ¥ó´N¼g 1, 2 ¥ó´N¼g 2, ¥H¦¹Ãþ±À)


Äæ¦ì 6: ­YµLªk§ë»¼®É, ±H¥ó¤H¤§«ü©w¨Æ¶µÄæ¦ì¨ºÃä, ½Ð¦Û¦æ¤Ä¿ï

¤Ä¬õ®Øªº¦a¤è, ¦p¥]»q³Q°h¦^©Î§ï±H, ­n¦Û¦æ­t¾á¶l¸ê


Äæ¦ì 7: ±H¥ó¤Hñ¸p¤Î¤é´Á

¦pªG¦P·N¸Ì­±¼gªº¤@¨Ç¨Æ¶µ, ½Ðñ¤W¦Û¤vªº­^¤å©m¦W¥H¤Î¤é´Á (¦è¤¸¤é´Á)


±µµÛ´N±N¥]»q©M¤­Áp³æ¥æµ¹Âd¥x¤H­û, ¨Ãú¥æ¶l¸ê (µø­«¶q¦Ó©w),

µM«áÂd¥x¤H­û³B²z¦n«á, ·|±N±H¥ó¤HÁp¥æµ¹±H¥ó¤H°µ«O¯d¤Î¬d¸ß¥Î.

¦A¨Ó´N¦^®aµ¥ WD ³B²z°e­×ªºµwºÐÅo, ¨Ì·Ó¶l§½ªº³t«×¤j·§­n¤C¤Ñ¤~·|¨ì·s¥[©Y

µM«á WD ¨ºÃä¤j·§»Ý­n¤T¤Ñ¤~·|±NµwºÐ§Q¥Î§Ö»¼±H¦^¨Ó, °ò¥»¤W¤£»Ý­t¾á¶l¸ê

¥Ñ WD ¨ºÃä¥I´Ú, §Ö»¼¤½¥q¤j­P¤W¬O¥H Fedex ¬°¥D

¦¬¨ìªºµwºÐÀ³¸Ó³£¬O¨}«~, ·s«~ªº¥i¯à©ÊÀ³¸Ó«Ü§C....

§Ú¦Û¤v¦¬¨ìªº, µwºÐ¥¿­±ªº¶K¯È³¡¥÷¦ü¥G¬O­«¶K¹Lªº, ©Ò¥H¯à¥Î´N OK ¤F.

¦pªG­n¬d¸ßµwºÐ°e­×±¡ªp, ÂI§Ú¿é¤J¬ÛÃö¸ê®Æ¬d¸ß

¥i¿é¤J RMA ¸¹½X¤Î¹q¸Ü¸¹½X¬d¸ß, ¤]¥i¥Î¹q¸Ü¸¹½X©M¦Û¤vªº Last Name °µ¬d¸ß

¦Ü©ó¬d¸ß¤§«áªº¤º®e´N½Ð¦Û¤v¬Ýºô­¶ªº»¡©úÅo.


¤é¥ß

1.­º¥ý¥h©x¤è¬d¦³¨S¹L«O:
http://www.hitachigst.com/warranty/jsp/arma31.jsp



2.¨S¹L«O´N¥h¥Ó½ÐRMA,¦ý¬O¤£¤Ö¤H·|¥d¦b­^¤å°ÝÃD
¨SÃö«Y¶l§½ºô­¶¦³´£¨Ñ ¤¤¤å¦a§}Âà­^¤å
http://www.post.gov.tw/post/inte ... index.jsp?ID=190103

3.¥Ó½Ð¦nRMA¤§«á,¶R70¤¸¶l§½«K§Q½c

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